A consistent presence at the customer facility provides measurable benefits in customer satisfaction, issue resolution and communication. Our CSE’s work can prevent items from escalating. Fully scalable resources can be on site a few hours a week, or with a full technical team to support an escalating issue.

 

A SQG representative can:

 

• Perform quality problem analysis

• Communicate corrective action to customer

• Coordinate containment activities

• Provide on-site launch support for startup programs