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March Madness Realized


"If there is one consistent takeaway from the NCAA Men's basketball tournament it is this: Those teams who fail to maintain their process for success often find themselves on the losing end of a tournament game. A key strategy for the underdog team is to accomplish just that, disrupt their opponent's process for success. In business, our opponent is most often the person in the mirror. We know what process has proven to be successful for us in the past, but for whatever reason we stray from that process from time to time and lose focus on the key aspects of our plan. Keeping that variation to a minimum is key to maintaining consistency in performance. Take a step back and see where you may have strayed from your process and re-calibrate back to the success formula."

- Michael Claudio, Sustained Quality Group COO


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